General Information

• All prices are subject to change without notice. Please note that prices do not include taxes.

• A one color imprint on, one location is included unless otherwise mentioned.

• VMO charges for the image that will be added to the screen, and for setup charges. Add $65(c) for each color.

Repeat orders:

Re-setup charges $25(c) within twelve months of original order.

Unprinted merchandise:

For orders without an imprint, please deduct $0.50(c)/piece.

Cancellations:

You will be charged, for the cost of labor and materials used.

Returns:

No returns will be accepted once items are printed and, or embroidered. We do not accept returns after 30 days!

Color matching:

Exact color matching is not guaranteed. VMO does its best to match colors to the client’s requirements at no extra cost.

Artwork:

Please provide artwork in Illustrator format, Adobe Photoshop or PDF files. If you would like us to do the artwork, it will cost $75 (c)/hour. Maximum time 3 hours.

E-mail:

Artwork may be emailed at 300 dip 100%. Please send your artwork to artwork@mo-inc.com. E-mails must include company name, address, and phone numbers. Note to reference to the PO# and art file name.

Imprint areas:

Artwork will be sized, to best fit the product unless otherwise specified.

Product's minimum:

There will be a quantity charge of $30 extra for orders that are less than the product minimum.

Order confirmation:

All orders must be in writing and signed by the customer. Any changes made to the order must be confirmed and may change, the shipping date.

Trademarks:

All copies or other material, received for use to produce items ordered will be accepted as being in full conformity with all applicable laws regarding copyright of privacy, trademark, patent or similar protection.

Production time:

In stock printed items are ready for pickup in approximately 3-12 business days after receipt of order and proof approval. For rush orders, please call ahead for availability.

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